Dear Colleague, About the MPF
The Managing Partners' Forum is the premier association for those involved in the management of professional firms. MPF promotes excellence in management though campaigns, surveys and knowledge sharing roundtables - to gain a feel for the association please join us as a guest at our next event (see GUEST ELIGIBILITY) Client views on getting value from professional firms
The drivers of value are changing in professional service industries as clients become more cost-conscious and price-led. As the emphasis clients place on different criteria shifts to meet the new environment, understanding what clients 'value' becomes mission critical for any firm.
In this session we'll distil the wisdom gained from three years of Acritas' global surveys featuring over 7,000 client interviews by exploring broad datasets in the legal and property sectors and sharing knowledge gained from accountancy projects to give a cross sector view of the issues.
We'll also be joined by a client organsiation to offer their first hand view on the data and personal perspective on getting 'value' from professional advisors.
Expect to learn:
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What do clients articulate as value for money?
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Which high performance areas correspond with a high value rating?
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How have the drivers of favourability and selection criteria changed over the last three years?
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What's different about relationships when clients are most satisfied and loyal?
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How clients who fall below these levels would like to see their relationships improve?
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What's critical to gaining recommendations and winning work?
I hope that you can join us for this session.
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Kind regards,
Paul Lemon MPF Regional Director |
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To join an MPF online group, please click on the link that best describes your role:
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Where
Hymans Robertson
One London Wall
London
EC2Y 5EA
View the map
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Time
08:30 - 09:45
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Future Events
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Download the full MPF 2010 meetings schedule
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Tues 23 February (evening)
'Economics my dear Watson' - the outlook for 2010 and beyond
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Thurs 15 April (breakfast)
Structuring partnerships
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Guest eligibility
Be our guest...
or join the movement
As a membership organisation, all our meetings are member only. However, those interested in joining can attend one event as our guest in order to get a feel for the association.
If you would like to join the MPF and/or learn more about events and membership please e-mail MPF Executive Director, Paul Lemon or download an application form. |
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